ResNET (Residential Network)

 
 

 

Male

Female

Gender

 

Freshman

Sophomore

Junior

Senior

Graduate

N/A

What year in school are you?

E-mail Address:

  Please provide a valid E-mail address (format).

First Name    Last Name                                                                    What school do you attend?

                                             

Where did you live prior to renting from FeinSum?

How did you hear about FeinSum?

Why did you select FeinSum? Rate on a scale of 1-5; 5 being the most important.

 

1

2

3

4

5

Location

Rental rate

Overall value

Private rooms

Semi-private bathrooms

Off-Street Parking

Telecom/Data services

Overall property maintenance

Unit amenities

Additional Buildings (i.e. Garages)

Friends Live(d) Here

Fun place to live

Quiet place to live

FeinSum Staff

Free Laundry

If you renewed for this year, what influenced you most? Rate on a scale of 1-5; 5 being the strongest influence.

 

1

2

3

4

5

Comfortable

Too inconvenient to move

Good value

Friends are here

Maintenance

Property staff/ service

Fun environment

Location

What do you like best about your community? Rate on a scale of 1-5; 5 being the strongest influence.

 

1

2

3

4

5

Location

Cost

Free Laundry

Garage

Amenities

Size of rooms

FeinSum Staff

Roommates

What can we improve for you? Rate on a scale of 1-5; 5 being the strongest need for improvement.

 

1

2

3

4

5

Maintenance response

Roommate Matching Service

Hours of operation

House Conditions

Amenities

Group Activities

Payments through Credit or PayPal

           

How pleasant was your move-in experience? Rate on a scale of 1-5; 5 being excellent.

 

1

2

3

4

5

Sufficient pre-move information

Organization of check-in procedures

Reception/friendliness of staff

Roommate matching

 

Please answer the following questions. Please choose the proper response for each item.

 

Yes

No

N/A

Did we provide what we said we would?

Did we exceed your expectations?

Was your home clean?

Was everything in working order?

If a repair was required, did we respond within 24 hours?

Was the repair made to your satisfaction?

Was the maintenance staff friendly and courteous?

Did the maintenance staff properly identify themselves?

Would you refer others to check us out?

 

Please answer the following questions. Please leave a comment or select an answer

 

Comments

What did you like the most about FeinSum?

What did you like the least about FeinSum?

How was the information for move-out ?

How was the information for move-in ?

What would you do to improve your house?

What was the best feature of your house?

What didn’t we offer that would have made your life easier?

 

Yes

No

N/A

Would you have been willing to pay extra to have cable included?

       

 

Thank you for filling out the above information.  Please submit it below.

 

 

FeinSum Housing Office - 1539 West Southern Avenue, South Williamsport, PA 17702 - Email: feinsum@verizon.net